SMS Terms & Communications

1. Our Text Messaging Programs

We offer two separate categories of text messages. You may agree to one, both, or neither.

Project and appointment messages

• Responses about a project inquiry you submitted.
• Free assessment scheduling and appointment reminders.
• Appointment confirmation or rescheduling information.
• Follow-up questions about your specific project inquiry.
• Relevant project-related updates, where applicable.

Marketing and promotional messages

• Landscaping service information.
• Project ideas and seasonal inspiration.
• Special offers and promotional updates.
• Discounts and other marketing announcements.

Messages may be delivered using automated technology. The type of messages you receive depends on your documented choices and applicable law.

These two programs use separate consent selections. Agreeing to project-related messages does not automatically authorize promotional text messages.

2. How You Give Consent

You may opt into text messages by selecting the applicable optional consent checkbox on our website form or through another documented method that meets applicable consent requirements.

Our consent checkboxes are not preselected. You may submit a project inquiry without agreeing to receive text messages.

Marketing text-message consent is not a condition of purchasing goods or services.

You must provide a phone number that belongs to you or that you are authorized to use. If your number changes, please let us know.

3. Message Frequency and Charges

Message frequency varies according to the program, your inquiry, appointments, project-related activity, and communication preferences.

Project-related messages may include appointment reminders and reasonable follow-ups about your submitted inquiry.

Marketing messages, when separately authorized, may include occasional offers, service information, or project ideas.

Message and data rates may apply under your wireless service plan. H&J does not control charges imposed by your wireless carrier.

4. How to Stop Text Messages

You may withdraw your permission to receive text messages at any time.

Reply STOP to a text from us to request that further text messages stop. We also honor other reasonable requests that clearly communicate your desire to stop receiving messages.

A STOP request may result in text messaging being blocked for your phone number across our messaging programs. If you want to change only one category of messages, please contact our team so we can review your preferences.

You may receive a final, non-promotional confirmation acknowledging your opt-out.

You can also request that messages stop by:

• Calling (657) 377-1727.
• Emailing [email protected].

We will honor applicable opt-out requests in accordance with legal requirements. A new affirmative opt-in may be required before text messaging can resume.

Do not assume that submitting another form or replying START will automatically restore messaging after an opt-out.

5. How to Get Help

Reply HELP to a text message for available messaging assistance. You may also contact us directly:

Phone: (657) 377-1727
Email: [email protected]

Our team can answer questions about message types, communication preferences, and project-related inquiries.

6. Delivery and Availability

Text-message delivery depends on the recipient's wireless carrier, device, network availability, messaging permissions, and our messaging provider.

Message delivery is not guaranteed. Wireless carriers are not responsible for delayed or undelivered messages.

Messaging programs may be changed, paused, or discontinued as permitted by law.

Do not use text messaging to contact H&J in an emergency or to transmit passwords, financial account details, government identification, or other highly sensitive information.

7. Privacy and Mobile Information

We use the mobile information you provide to manage communications you request or separately authorize.

We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their marketing or promotional purposes.

Our messaging platform and service providers may process mobile information and consent records as necessary to operate messaging services on our behalf.

These service-provider activities do not authorize independent marketing use of your SMS consent information.

For information about how we handle personal information, please review our Privacy Policy.

8. Changes to These Terms

We may update these SMS Terms to reflect changes in messaging programs, business practices, or legal requirements. We will post the updated Terms here with a revised date.

An update to these Terms does not automatically provide consent for a new messaging purpose when new consent is legally required.

9. Contact Information

H&J Landscaping LLC
Phone: (657) 377-1727
Email: [email protected]
Mailing address:
8972 Pebble Beach Cir
Westminster, CA 92683